Average Reviews:
(More customer reviews)After having read about 30 facilitation/negotiation books, I have to conclude that this is the best. A lot of thought has gone into both the process and the presentation of the facilitation process in this book. I always recommend this book to my teaching assistants and often give them a copy free of charge. If you buy just one book in this area, make it this one! By the way, I have no connection whatsoever with either the authors or the publishers involved. I just believe that this is far and away the best book for facilitators. Not only does it have the best ideas, but it also has the best visual presentation of those ideas!
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"The best book on collaboration ever written!"—Diane Flannery, founding CEO, Juma Ventures
And now this classic book is even better—much better. Completely revised and updated, the second edition is loaded with new tools and techniques.
Two powerful new chapters on agenda design
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